Privacy Policy

Last Updated: 11/02/25

Bloomfield Sustainable Solutions ("we," "us," or "our") is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This policy outlines how we collect, use, and safeguard your information.

1. Controller Information

Company Name: Bloomfield Sustainable Solutions

Registered Address: 31 Ivy Close, Gravesend, Kent

Contact Email: [email protected]

2. Data We Collect

We collect the following personal data through website forms:

• Full name

• Email address

• Town/city

• Phone number

3. Purposes and Legal Bases for Processing

We process your data for:

Purpose

Providing gardening services

Sending promotional emails

Internal customer analytics

Legal Basis

Contractual necessity

Your explicit consent

Legitimate interest (improving services)

4. Data Sharing and Transfers

Third Parties: We do not share your data with third parties.

International Transfers: Your data is stored and processed within the EU/EEA.

5. Data Retention

We retain your data only as long as necessary:

Service Records: 7 years (to comply with tax/financial regulations).

Newsletter Data: Until you withdraw consent (via the "unsubscribe" link in emails or by contacting us).

6. Security Measures

We protect your data using:

SSL Encryption for secure data transmission.

Restricted access to authorised personnel only.

7. Your Rights

Under GDPR, you have the right to:

Access, correct, or delete your data.

Withdraw consent (e.g., unsubscribe from emails).

Restrict processing or request data portability.

To exercise these rights, contact us at [email protected].

8. Cookies

We use essential cookies for website functionality (e.g., form submissions). We do not use non-essential or tracking cookies.

9. Policy Updates

We may update this policy periodically. Changes will be posted on our website.

Complaints

If unsatisfied with how we handle your data, you may lodge a complaint with the UK Information Commissioner’s Office (ico.org.uk).

Contact Us

For questions about this policy or your data:

Email:
[email protected]